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Nyxis captures unstructured requests and turns them into structured, trackable work automatically.
Nyxis is an AI-assisted ticketing system designed to reduce noise, clarify ownership, and move work to resolution.
How it works
Nyxis AI
Report an issue anytime. Text, photo, or both.
There are broken tiles
Where are they?
Got it. Creating ticket.
Thank you for reporting the issue.
Ticket# Maintenance-1234
Issue: Broken floor tiles · Location: Ardene, Floor 1
Routed to facilities. You’ll get updates as it moves.
Signal
Requests arrive as texts, photos, forms, emails, or API calls. Nyxis ingests unstructured input from residents, staff, and integrated systems. Each signal is captured and ready for the next step.
Use cases
Park maintenance, pothole reports, transit delays, public works.
IT helpdesk, building maintenance, parking, campus services.
HVAC, cleaning, access control, tenant requests.
Capabilities
Messages, photos, forms, email, widgets, API
Category, priority, and validation assigned from the signal.
Review and adjust before routing or resolution.
Track progress and notify stakeholders at each step.
Full audit trail and exportable reports.
Trust & security
Permissions scoped to roles. Each user sees only what they need.
Every action logged. Full history for compliance and review.
Set retention policies per data type. Auto-expire when no longer needed.
Data isolation, encrypted at rest, minimal collection by default.